Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to Start a Return To start a return, contact us at nuzmack@feelikins.com. If your return is accepted, we'll send instructions on how and where to send your package. Please note that returns must be shipped to the following US address:
8441 Lark Lane, Canal Winchester, OH 43110
Items sent back without first requesting a return will not be accepted. We currently ship and accept returns within the United States only.
Damages & Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items Certain items cannot be returned, including perishable goods, custom or personalized products, and personal care goods. We also do not accept returns on hazardous materials, flammable liquids, or gases. Please reach out if you have questions about your specific item.
We cannot accept returns on sale items or gift cards.
Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds Once we've received and inspected your return, we'll notify you whether the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at nuzmack@feelikins.com.